Privacy Policy

At Brookezia SAS, we are firmly committed to respecting the right to privacy of all our consumers and, in general, of all those who provide data to our Company through our website. The policies outlined below detail how Brookezia SAS collects, protects, and uses the information we receive.

I acknowledge that this authorization was presented to me before providing my data. I sign it freely and voluntarily after reading it in its entirety. I authorize Brookezia SAS, as well as the entities in which they have participation, those with which they merge or integrate, in any legal form, and those that arise from a split, to carry out the following actions with the personal data and the information I provide by virtue of the existing or future commercial and labor relationship with these entities, as well as the data requested at their facilities and/or events. The data will be used to:

I understand that sensitive data is considered to be that which affects my privacy or whose improper use could result in discrimination. I declare that I have been informed of my right to respond or not to the questions related to my sensitive information and to provide or not the requested data.

I also declare that I have been informed of my right to access, update, rectify, and delete my personal data. In addition to these rights, as a data subject, I have the following:

    • Consult the data being processed.
    • Update and rectify the information.
    • Request proof of the authorization granted.
    • File complaints with the Superintendence of Industry and Commerce (SIC).
    • Revoke the authorization and/or request the deletion of data, except for legal or contractual obligations.
    • Abstain from answering questions about sensitive data.

I can exercise these rights through the channels provided by Brookezia SAS: phone 3177081577, email mariapaula@brookezia.com. The channels are available from Monday to Friday from 9:00 a.m. to 6:00 p.m. to address requests related to the processing of my personal data and the exercise of the rights mentioned in this authorization.

COOKIES

    • YOUR CONSENT:
      For the proper functioning of this site, we sometimes need to store small data files called cookies on your device. This practice is common on most commercial websites. By accepting the use of cookies, you will be able to enjoy the full functionality of the online store. Click ‘ACCEPT’ to give your consent.

    • WHAT ARE COOKIES?
      A cookie is a small text file that is saved on your computer or mobile device when you visit a website. Cookies allow the site to remember your actions and preferences (such as login, language, and font size) for a certain period of time. This prevents you from having to enter this information every time you visit the site or navigate between pages.

    • HOW WE USE COOKIES
      Our store, managed by Shopify, uses cookies to enable authenticated actions, such as logging into your personal account. They can also be used for advertising purposes.
    • COOKIE CONTROL:
      You can control and delete cookies according to your preferences. For more details, visit aboutcookies.org. You can delete all cookies stored on your computer, and most browsers can be set up to prevent their creation. However, in this case, you may need to manually enter your preferences on each visit to a website, and certain services and functionalities may not work properly.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to make modifications to this privacy policy at any time, so we recommend reviewing it regularly. Modifications and clarifications will take effect immediately after being published on the website. In the event of substantial changes to this policy, we will inform you here about the update so that you are aware of what information we collect, how we use it, and under what circumstances we share it.

If our store is acquired or merged with another company, your information may be transferred to the new owners to ensure continuity in the provision of our products and services.

SHIPPING POLICIES

SHIPPING

The purchases you make will have the following approximate delivery times:

  • 1 to 5 business days for main cities and major municipalities.
  • 3 to 7 business days for remote municipalities.

Please note:

  • Deliveries cannot be made at an exact time.
  • Delivery may be delayed due to weather conditions, landslides, incorrect and/or incomplete address, traffic, and other issues reported by the courier company.
  • Orders with errors or omissions in the delivery address provided by the customer will have additional delivery times due to the transportation issues this generates. Any additional charges this may incur will be borne by the customer.

TERMS AND CONDITIONS OF SHIPPING

Orders are shipped the day after receiving the purchase order. Orders placed on Saturday, Sunday, or a public holiday will be dispatched the next business day.

DELIVERY ADDRESSES

It is important that when entering the delivery address, you verify that the city, neighborhood, and apartment or house number are correct. Make sure you have complete information, so you receive your order within the stipulated times.
If you want to change the delivery address or there is any issue with the receipt of your order, contact us at +57 3177081577 or by email at mariapaula@brookezia.com.